{"id":3,"date":"2026-02-20T11:40:31","date_gmt":"2026-02-20T11:40:31","guid":{"rendered":"https:\/\/roaminthepark.uk\/?page_id=3"},"modified":"2026-05-29T20:23:57","modified_gmt":"2026-05-29T20:23:57","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/roaminthepark.uk\/?page_id=3","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3\" class=\"elementor elementor-3\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-396de114 e-flex e-con-boxed e-con e-parent\" data-id=\"396de114\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-58da767c elementor-widget elementor-widget-text-editor\" data-id=\"58da767c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<h2 class=\"wp-block-heading\"><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-781f4011 e-flex e-con-boxed e-con e-parent\" data-id=\"781f4011\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-50ddd2b7 elementor-widget elementor-widget-heading\" data-id=\"50ddd2b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Privacy Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5c5d7b7d elementor-widget elementor-widget-text-editor\" data-id=\"5c5d7b7d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><i><span style=\"font-weight: 400;\">Last updated: 22\/04\/2026<\/span><\/i><\/p>\n<p><span style=\"font-weight: 400;\">This page sets out how Roam in the Park collects, uses and looks after your personal information. We&#8217;ve kept the language as plain as we can \u2014 but it is a legal document, so a few sections are necessarily a bit more formal.<\/span><\/p>\n<p>\u00a0<\/p>\n<h3><span style=\"font-weight: 400;\">1. Who we are<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Roam in the Park is operated by <\/span><b>[INSERT REGISTERED COMPANY NAME]<\/b><span style=\"font-weight: 400;\">, a company registered in England and Wales under company number <\/span><b>[INSERT COMPANY NUMBER]<\/b><span style=\"font-weight: 400;\">, with its registered office at <\/span><b>[INSERT REGISTERED OFFICE ADDRESS]<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For the purposes of the UK General Data Protection Regulation (UK GDPR), <strong>[INSERT COMPANY NAME]<\/strong> is the data controller of personal information collected through this website and at our cafe.<\/span><\/p>\n<p><b>Trading address:<\/b><span style=\"font-weight: 400;\"> Houghton Hall Park Cafe, Park Rd N, Houghton Regis, Dunstable LU5 5FU <\/span><b>Data contact:<\/b><span style=\"font-weight: 400;\"> <a class=\"_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu1r31 _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b1r31 _4fpr8stv _5goinqa1 _f8pj13af _9oik1r31 _1bnxglyw _jf4cnqa1 _30l313af _1nrm1r31 _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\" title=\"mailto:houghtonhall@roaminthepark.uk\" href=\"mailto:houghtonhall@roaminthepark.uk\" data-renderer-mark=\"true\" data-is-router-link=\"false\" data-testid=\"link-with-safety\">houghtonhall@roaminthepark.uk<\/a><\/span><\/p>\n<h3><span style=\"font-weight: 400;\">2. What information we collect<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">We may collect:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Information you give us by <\/span><b>email or phone<\/b><span style=\"font-weight: 400;\"> when you get in touch directly.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Information from <\/span><b>third-party review platforms<\/b><span style=\"font-weight: 400;\"> (Google, Facebook, TripAdvisor) where reviews you&#8217;ve posted publicly are pulled into our Reviews page via an embedded widget.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Information collected <\/span><b>automatically when you visit the site<\/b><span style=\"font-weight: 400;\"> \u2014 IP address, browser and device type, pages viewed, referring site, approximate location.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Cookie data<\/b><span style=\"font-weight: 400;\"> \u2014 see section 9 below.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">We do not collect financial information through the website. Payments are taken in person at the cafe by our card payment provider.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">3. How we use your information<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">We use the information we collect:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">To respond to your enquiries<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">To organise a service you&#8217;ve asked for (e.g. confirming a group visit, replying to a press request, processing a careers enquiry)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">To improve the website and understand how it&#8217;s used<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">To send you marketing communications, but only if you&#8217;ve signed up to receive them<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">To comply with our legal obligations<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">4. Lawful basis for processing<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Under UK GDPR, the lawful bases we rely on are:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Consent<\/b><span style=\"font-weight: 400;\"> \u2014 when you sign up to a newsletter or accept non-essential cookies. You can withdraw consent at any time.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Legitimate interests<\/b><span style=\"font-weight: 400;\"> \u2014 when you contact us and we reply, and when we use analytics to understand and improve how the site performs. We&#8217;ve assessed that our use of your information for these purposes does not override your rights.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Legal obligation<\/b><span style=\"font-weight: 400;\"> \u2014 when we need to keep records for tax, regulatory or other legal reasons.<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">5. Who we share your information with<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">We share your information only with the people and services we need to in order to run the website and respond to you. This includes:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Our website hosting provider<\/b><span style=\"font-weight: 400;\"> Aimero Design Agency Ltd<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Our email provider<\/b><span style=\"font-weight: 400;\"> Google Mail<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Our analytics provider<\/b><span style=\"font-weight: 400;\">\u00a0Google Analytics<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">We do not sell your personal information.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">6. How long we keep your information<\/span><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Contact form messages:<\/b><span style=\"font-weight: 400;\"> up to 24 months after our last contact with you, unless we need to keep them longer for legal reasons.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Newsletter sign-ups:<\/b><span style=\"font-weight: 400;\"> until you unsubscribe.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Analytics data:<\/b><span style=\"font-weight: 400;\"> retained per the provider&#8217;s settings \u2014 typically up to 26 months for Google Analytics 4.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Cookies:<\/b><span style=\"font-weight: 400;\"> see the Cookies section below for individual lifetimes.<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">7. International transfers<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Some of the providers we use (for example Google, and certain reviews-widget providers) may transfer data outside the UK. Where they do, we rely on safeguards approved under UK GDPR \u2014 including the UK International Data Transfer Agreement, the UK Addendum to the EU Standard Contractual Clauses, or transfers to countries the UK government has deemed adequate.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">8. Your rights<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Under UK GDPR, you have the right to:<\/span><\/p>\n<ul>\n<li><b>Access<\/b><span style=\"font-weight: 400;\"> the personal information we hold about you<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Rectification<\/b><span style=\"font-weight: 400;\"> \u2014 ask us to correct anything that&#8217;s wrong<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Erasure<\/b><span style=\"font-weight: 400;\"> \u2014 ask us to delete your personal information, in certain circumstances<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Restriction<\/b><span style=\"font-weight: 400;\"> \u2014 ask us to limit how we use it<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Object<\/b><span style=\"font-weight: 400;\"> to how we use it<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Data portability<\/b><span style=\"font-weight: 400;\"> \u2014 receive it in a portable format<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Withdraw consent<\/b><span style=\"font-weight: 400;\"> at any time, where we rely on consent<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">To exercise any of these rights, email us at <a class=\"_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu1r31 _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b1r31 _4fpr8stv _5goinqa1 _f8pj13af _9oik1r31 _1bnxglyw _jf4cnqa1 _30l313af _1nrm1r31 _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\" title=\"mailto:houghtonhall@roaminthepark.uk\" href=\"mailto:houghtonhall@roaminthepark.uk\" data-renderer-mark=\"true\" data-is-router-link=\"false\" data-testid=\"link-with-safety\">houghtonhall@roaminthepark.uk<\/a><\/span><span style=\"font-weight: 400;\">. We&#8217;ll respond within one calendar month.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">9. Cookies<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">This website uses cookies. Some are strictly necessary for the site to work; others help us understand how the site is used or deliver marketing.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When you first visit the site you&#8217;ll see a cookie banner. You can accept all, decline non-essential, or set your preferences. You can change your mind at any time by clicking <\/span><b>Cookie Settings<\/b><span style=\"font-weight: 400;\"> in the footer.<\/span><\/p>\n<p><b>Categories we use:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Strictly necessary<\/b><span style=\"font-weight: 400;\"> \u2014 site navigation, form submissions, cookie consent state. Always on, no consent required.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Analytics<\/b><span style=\"font-weight: 400;\"> \u2014 Google Analytics or similar. Used to understand how visitors use the site so we can improve it.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Marketing<\/b><span style=\"font-weight: 400;\"> \u2014 if and when applicable (e.g. Meta Pixel for advertising).<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Preferences<\/b><span style=\"font-weight: 400;\"> \u2014 remember choices you&#8217;ve made (like accepted cookie categories).<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">A full breakdown of individual cookies, their purpose and how long they last is shown in our cookie preferences panel.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">10. Children<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Our website is not aimed at children under 13, and we do not knowingly collect personal information from anyone under 13. If you believe a child has provided information to us, please email <a class=\"_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu1r31 _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b1r31 _4fpr8stv _5goinqa1 _f8pj13af _9oik1r31 _1bnxglyw _jf4cnqa1 _30l313af _1nrm1r31 _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\" title=\"mailto:houghtonhall@roaminthepark.uk\" href=\"mailto:houghtonhall@roaminthepark.uk\" data-renderer-mark=\"true\" data-is-router-link=\"false\" data-testid=\"link-with-safety\">houghtonhall@roaminthepark.uk<\/a><\/span><span style=\"font-weight: 400;\">\u00a0and we&#8217;ll delete it.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">11. Changes to this policy<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">We may update this policy from time to time. The current version is always live on this page, with the last-updated date shown at the top.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If we make significant changes that affect how we use your information, we&#8217;ll let you know \u2014 either by email (if you&#8217;ve shared one with us) or a prominent notice on the website.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">12. Complaints<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">If you have a concern about how we handle your information, please contact us first \u2014 we&#8217;d genuinely like the chance to put things right.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You also have the right to complain to the <\/span><b>Information Commissioner&#8217;s Office (ICO)<\/b><span style=\"font-weight: 400;\">:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Website: ico.org.uk<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Helpline: 0303 123 1113<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">13. Contact us<\/span><\/h3>\n<p><b>Email:<\/b> <a class=\"_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu1r31 _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b1r31 _4fpr8stv _5goinqa1 _f8pj13af _9oik1r31 _1bnxglyw _jf4cnqa1 _30l313af _1nrm1r31 _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\" title=\"mailto:houghtonhall@roaminthepark.uk\" href=\"mailto:houghtonhall@roaminthepark.uk\" data-renderer-mark=\"true\" data-is-router-link=\"false\" data-testid=\"link-with-safety\">houghtonhall@roaminthepark.uk<\/a> <b>Phone:<\/b><span style=\"font-weight: 400;\"> 074834 38142 <\/span><b>Post:<\/b><\/p>\n<div class=\"qyyFGb   wNKyQe\">\n<div class=\"C9waJd y7xX3d\">\n<div>Houghton Hall Park Cafe, Park Rd N, Houghton Regis, Dunstable LU5 5FU<\/div>\n<\/div>\n<\/div>\n<p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy Policy Last updated: 22\/04\/2026 This page sets out how Roam in the Park collects, uses and looks after your personal information. We&#8217;ve kept the language as plain as we can \u2014 but it is a legal document, so a few sections are necessarily a bit more formal. \u00a0 1. Who we are Roam in [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy Policy | Roam in the Park, Houghton Hall Park<\/title>\n<meta name=\"description\" content=\"How Roam in the Park collects, uses and looks after your personal information. 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